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Privacy Policy


Privacy Policy

The Openside Group (‘Openside’) is strongly committed to ensuring data privacy and security. Above all we want our users to feel comfortable with their experience on our website and we would appreciate any feedback you may have to offer.

If there are any questions about this privacy policy, the practices of this site, or dealings with this website, please email

Openside may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st November 2017.


What we collect

We collect certain information or data about you when you use

There are two kinds of information that we track from our users, non-specific information and specific personal information.

In the first case we track the non-specific information by IP address from which we cannot identify a user or any personal details. This information is used for us to identify popular web pages and amend content based on visitor profile history.

In the second case where a user has filled out a form to submit information including a name, e-mail address and company we may use this information selectively, only within Openside, to send out email communications which we consider will be of interest. Generally communications will not be more than two items every month.

Whenever you contact Openside, we may keep a record of that correspondence.


We collect:

  • your email address and subscription preferences when you sign up to our email alerts, and how you use our emails – for example whether you open them and which links you click on
  • information that you provide by filling in forms on our Website. This includes information provided at the time of uploading any material or using any service on our Website.
  • your IP address, and details of which version of web browser you used
  • information on how you use the site, using cookies and page tagging techniques


This data is used to:

  • improve the site by monitoring how you use it
  • gather feedback to improve our services
  • respond to any feedback you send us, if you’ve asked us to
  • send email alerts to users who request them


Where your data is stored

We store your data on secure servers in the European Economic Area (EEA).

We have strict controls over how and why your data can be accessed.

By submitting your personal data, you agree to this.


When you sign up to our email alerts

We use the DotMailer platform, provided by Extravision, for our email alerts.

As a subscriber to our email alerts, we may contact you from time to time to ask for your feedback on how to improve our email alert service.

Using the DotMailer platform we will use your information to send you email alerts if you request them. You can find out more about our email alert system here:


Keeping your data secure

Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit.


Any data you send is at your own risk.

We have procedures and security features in place to keep your data secure once we receive it.


Disclosing your information

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we will never pass on your details to other websites.


Your rights

You can find out what information we hold about you, and ask us not to use any of the information we collect by calling us on: +44 (0)1829 770 977 or emailing

If you consider that, for any reason, you wish to no longer receive any information or would like to modify the information we have recorded then there are a number of choices to quickly and easily ensure that modifications are made:


Call: +44 (0)1829 770 977

Write: The Openside Group, 1 Mercury House, High Street, Tattenhall, Chester, CH3 9PX

If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time.


Links to other websites contains links to other websites.

This privacy policy only applies to and doesn’t cover other websites that we link to. These websites should have their own terms and conditions and privacy policies.


Following a link to another website

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. We accept no responsibility or liability for such other websites. You should exercise caution when entering personal information online and look at the privacy statement applicable to the website in question.


Following a link to from another website

If you come to from another website, we may receive information from the other website. We don’t use this data. You should read the privacy policy of the website you came from to find out more about this.